We improve customer service of leading companies.
Make your customers happy!
In the diegital age you score in customer service with the use of AI software. Thanks to digital support, call center agents work more productively and always respond with consistent quality. Outside the Customer Support department, you can use AI Customer Service Tools to inspire your customers and reduce the amount of customer service requests.
Artificial intelligence everywhere - One Plattform
Whether on your website or as support for your service staff — simply use our AI everywhere.
Real-time replies for
your contact form
OMQ Contact answers your service requests directly on the contact form. Your customers get an immediate response and your service staff doesn't have to answer manually.
Auto-searching FAQ on
your help page
OMQ Help is a dynamic help page with questions and answers similar to FAQ. The search guides your customers directly to the right answer.
Your assistant at work
in the ticket system
OMQ Assist fits seamlessly into your ticket system. It handles the manual work of your agents by automatically creating appropriate answers.
„OMQ provides us with a modern and user-friendly solution that contributes to the sustained increase in efficiency and quality in service."
„We use OMQ Help to make our Troubleshooting Guide digitally available to our customers.“
„Besides OMQ Conntact, we also use OMQ Assist. The clear interface makes it very easy to manage the questions and answers."“
Your benfits from OMQ
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